WHAT
WE
DO

WE BUILD AND OPERATE THE YELLOW TOKENS PLATFORM

Inroots is the company that created and operates the Yellow Tokens platform.

Our mission is to make the consumer’s voice heard inside companies.

How we do it

We combine strategy, public data, and technology to consolidate and analyze feedback from multiple platforms, delivering actionable plans for marketing, CX, operations, and product teams.

Collection

Reliable public sources

We integrate feedback and reviews from digital channels to provide a consolidated view of what customers and competitors are experiencing.

Analysis

Actionable insights

Topic summaries, trends, CSAT/NPS, and action-oriented SWOT analysis — all designed for fast, accurate decision-making.

Execution

Action plans

Practical roadmaps by area (marketing, CX, operations, product) to increase satisfaction and capture competitors’ demand.

Research & innovation

Inroots also supports research and innovation initiatives focused on customer feedback analysis and retail intelligence.

Platform

Yellow Tokens

Analytical software for customer feedback, with strategic analysis, CSAT/NPS, and action plans.

Go to Yellow Tokens
Capabilities

Advisory & Enablement

From taxonomy design to action-plan frameworks, we help teams turn feedback into measurable outcomes.

Talk to us