Multiple platforms
Aggregates feedback from social networks, review sites, and marketplaces to form a single view of the customer.
Yellow Tokens turns public feedback into competitive intelligence, CSAT/NPS, and actionable plans. The platform is built and operated by Inroots.
It consolidates public feedback from multiple sources, identifies themes, measures satisfaction, and suggests practical actions to improve customer experience and capture competitor demand.
Aggregates feedback from social networks, review sites, and marketplaces to form a single view of the customer.
Topic summaries, trends, CSAT and NPS dashboards, and competitive comparisons.
Recommendations by function (marketing, CX, operations, product) to reduce churn, raise satisfaction, and convert competitors’ dissatisfied customers.
From taxonomy design to action-plan frameworks, we help teams turn feedback into measurable outcomes.
Complete environment for companies and consultants to configure projects, monitor brands, and generate action plans.
Go to Yellow TokensWant to structure your competitive intelligence around public feedback? Let’s discuss use cases and data coverage.
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